IDVA-CENTRAL OFFICE TELECOM COORDINATOR

$5,703 - $8,170/Yr

State of Illinois - Springfield, IL

Full-time - Manager

Springfield, IL

Executive, Legislative, and Other General Government Support

About the position

The position of Executive I at the Department of Veterans' Affairs involves serving as the Agency's Telecommunications Coordinator under the direction of the Fiscal Supervisor. The role includes updating billing information, conducting telecommunication feasibility studies, and representing the agency in various meetings. The coordinator will also liaise with the National Communications Systems for critical telecommunications services and perform other related duties as assigned.

Responsibilities

• Serves as the Agency's Telecommunications Coordinator under direction of the Fiscal Supervisor.
• Updates AUs and name changes to maintain correct billing information, in compliance with external auditors.
• Serves as coordinator for the annual inventory certification of cellular equipment.
• Conducts offsite telecommunication feasibility studies to ensure cost-effective and efficient approaches.
• Represents the Illinois Department of Veterans Affairs in meetings and consultations.
• Serves as liaison to National Communications Systems for the issuance of Government Emergency Telecommunications Service and Wireless Priority Service cards.
• Performs other duties as required or assigned.

Requirements

• Completion of four (4) years of college, preferably with courses in public or business administration.
• One (1) year of responsible administrative experience in a public or business organization, or completion of an agency approved professional management training program.
• One (1) year of telecommunication customer service or technical experience in working with technical products and services.

Nice-to-haves

• Extensive knowledge of interpreting Information Technology and telecommunication products and services.
• One (1) year of experience with purchasing telecommunication services and products.
• One (1) year of experience submitting and coordinating telecommunication services requests.
• One (1) year of experience working in SAP.
• One (1) year of experience with telecommunication repair services and resolving problems.
• One (1) year of experience estimating and budgeting for future equipment, supplies and services.

Benefits

• Flexible jobs that provide the gold standard of benefits.
• Top-tier benefits and great retirement packages.