Imaging Engineer III

Unclassified - Winchester, VA

Full-time - Mid Level

Winchester, VA

About the position

The Imaging Engineer III at TRIMEDX plays a crucial role in the healthcare technology landscape by installing, inspecting, troubleshooting, repairing, calibrating, and verifying the performance of complex medical imaging equipment. This position encompasses a variety of specialty areas, including MRI, CT, Cath-Labs, and Radiation Oncology, among others. The Imaging Engineer III is expected to be well-versed in all classes of clinical equipment and may also perform maintenance on equipment outside their specialty area. This role not only involves technical expertise but also requires the individual to serve as an advisor to medical and clinical staff regarding the specification, acquisition, safe use, and proper operation of specialty equipment. Additionally, the Imaging Engineer III will provide guidance to other TriMedx personnel on technical matters concerning specialty equipment, ensuring that all operations comply with regulatory standards. In this position, the Imaging Engineer III is responsible for maintaining regulatory compliance, assisting in inventory management, and contributing to departmental improvement and development by mentoring other associates. The individual is expected to demonstrate adherence to TriMedx's core values in all professional interactions, which include showing respect to all individuals, creating real value, initiating meaningful change, and exhibiting integrity. This role is integral to ensuring that medical imaging equipment operates at optimal performance levels, thereby directly impacting patient care and safety. The Imaging Engineer III will engage in various responsibilities, including performing scheduled maintenance and operation verification procedures on complex medical imaging equipment, leading service operations special projects, and ensuring the accuracy and integrity of the equipment database. The position also involves building and maintaining customer relationships, discussing equipment status with clinicians, and providing a positive representation of TriMedx services. Overall, this role is pivotal in supporting the mission of TRIMEDX to deliver high-quality healthcare technology services.

Responsibilities

• Perform performance assurance (PA) inspections, scheduled maintenance, and operation verification procedures (OVP) on complex medical imaging equipment.
• Repair, install, and calibrate complex medical imaging equipment and systems.
• Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns.
• Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery.
• Maintain Clinical Engineering expertise through ongoing training and education.
• Lead Service Operations Special Projects as assigned and contribute to the development of others through mentoring and sharing expertise.
• Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history.
• Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures.
• Responsible for ensuring all service and documentation is complete, timely, and accurate.
• Work with Medical Physicist on accurate and aligned radiation outputs to ensure regulatory compliance and patient safety.
• Build and maintain customer relationships.
• Discuss equipment status and functionality with clinicians.
• Adhere to the Mission, Vision, and Values of the organization(s) served.
• Provide a positive representation of TriMedx services by integrating the core values into job performance.
• Perform periodic inspections of current inventory status and maintain common failure parts inventory to ensure equipment uptime.
• Verify the completion of security analysis for new customer equipment.
• Perform Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory.

Requirements

• Associates degree in a technical/electronics field or equivalent military training required.
• Bachelor's degree in engineering technology preferred.
• Minimum 5 years' experience in the repair, maintenance, troubleshooting, and installation of medical imaging equipment.
• Complex computer skills including the ability to interpret error codes, defragment hard-drives, replace power supplies, and interpret computer codes required.
• Knowledge of Microsoft Office (Excel) and networking applications required.
• Excellent interpersonal and customer service skills.

Nice-to-haves

• Experience with a variety of medical imaging modalities beyond MRI and CT.
• Familiarity with regulatory compliance standards in medical equipment management.
• Previous mentoring or training experience in a technical field.

Benefits

• Competitive salary and benefits package.
• Ongoing training and education opportunities.
• Supportive work environment that values diversity and inclusion.
• Opportunities for career advancement within the organization.