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IMMEDIATE - Front Desk Clerk / Receptionist
$18,720 - $29,120/Yr
Quality Inn and Suites Augusta I-20 - Augusta, GA
posted about 2 months ago
Part-time,Full-time - Entry Level
Onsite - Augusta, GA
About the position
The Front Desk Clerk/Receptionist is responsible for providing exceptional guest service at the Quality Inn and Suites Augusta I-20. This role involves greeting and registering guests, managing reservations, and ensuring a pleasant stay for all guests. The position requires effective communication and problem-solving skills to handle guest inquiries and issues efficiently.
Responsibilities
- Greet and register guests upon arrival.
- Manage and modify reservations as needed.
- Perform hotel operator and concierge duties.
- Provide attentive and courteous service to guests throughout their stay.
- Maximize room revenue and occupancy rates.
- Settle guest accounts upon completion of their stay.
Requirements
- High school diploma or equivalent required.
- 1 year of hotel experience preferred.
- College coursework in a related field is helpful.
- Ability to stand for the entire shift.
- Ability to lift and carry up to 20 pounds occasionally.
Nice-to-haves
- Experience in a hotel or related field preferred.
Benefits
- Employee discount
- Paid time off
- Referral program
