Immigrant & Refugee Career Counselor

$42,661 - $42,661/Yr

Jewish Family and Community Services of Pittsburgh - Pittsburgh, PA

Full-time - Mid Level

Pittsburgh, PA

About the position

The Immigrant & Refugee Career Counselor at Jewish Family and Community Services of Pittsburgh plays a vital role in assisting immigrant and refugee job seekers in navigating their career pathways. This position focuses on developing job search strategies, providing career counseling, and ensuring clients have the necessary resources to achieve their long-term career goals, whether that involves higher education, employment, or career advancement. The counselor will work closely with the Career Services team to empower clients and help them overcome barriers to employment.

Responsibilities

• Provide individual assessment and career direction counseling for clients.
• Conduct individual career counseling sessions, both virtually and in person.
• Work with clients to develop an individualized career pathway plan and accompanying goals.
• Ensure each client has high quality materials needed to conduct a successful job search, including a resume.
• Identify and work to reduce barriers to accessing and retaining employment through community referrals and/or resource connection.
• Help to develop and deliver workshops such as Resume Writing, Job Search Techniques, Interviewing Skills, Understanding American Workplace Culture and other topics as required.
• Administer and evaluate vocational testing and marketability assessment tools.
• Act as a liaison for Career Services and staff off-site office hours to best serve clients and community partners, such as other nonprofit organizations.
• Maintain contact with clients during job search and after placement to ensure successful job retention.
• Participate in trainings, meetings, and professional conferences, representing the Career Services department as required.
• Represent Career Services and our specific programs to the community through outreach, public speaking, and response to community concerns about the programs and clients.
• Track and regularly monitor program data including client engagement and case notes in agency database system and other required formats.
• Work closely and collaboratively with other JFCS departments to best serve clients.
• Assume other related duties as assigned.

Requirements

• Bachelor's degree in employment/workforce, education, business, human resources, counseling/coaching or related field.
• Previous experience working with refugee and immigrant populations preferred.
• Strong computer skills required, including Microsoft Office and CRM experience.
• Skilled at presenting in individual and group settings, both virtually and in person.
• Top level organizational, written and oral communication, and problem-solving skills.
• Ability to multitask and work under strict deadlines.
• Bilingual language skills are a plus.

Nice-to-haves

• Experience in workforce and labor markets.
• Humility in working with individuals from culturally, racially and gender diverse backgrounds.