Impact Finance Technology - Technical Product Manager

$116,280 - $136,800/Yr

US Bank - Irving, TX

Full-time - Mid Level

Irving, TX

Credit Intermediation and Related Activities

About the position

The Technical Product Manager (TPM) at U.S. Bank will lead the development and support of key technology platforms including Pega, CMR+, and Pendo. This role is crucial for driving innovation and enhancing customer and end-user experiences through effective collaboration across departments. The TPM will serve as a subject matter expert, ensuring high standards in product delivery and alignment with business objectives.

Responsibilities

• Provide technical leadership to the product team, ensuring high standards and best practices in product delivery.
• Collaborate with stakeholders to gather technical requirements and translate them into actionable user stories.
• Participate in the end-to-end product development lifecycle, ensuring timely and high-quality delivery.
• Maintain alignment between technical development and business objectives, effectively communicating with stakeholders.
• Ensure products are thoroughly tested and meet performance, security, and usability standards before release.
• Maintain detailed technical documentation, including system architecture and user guides.
• Monitor product performance, leveraging insights and feedback to drive continuous improvement.
• Implement optimizations and enhancements to improve product functionality and user experience.
• Proactively manage technical debt, ensuring scalable and maintainable product architecture.
• Drive product roadmaps, feature prioritization, and production support in collaboration with internal teams.

Requirements

• Bachelor's degree or equivalent work experience.
• Typically three to five years of relevant experience.
• Proven experience as a Technical Product Manager or similar role.
• Strong expertise with Pega development, CMR+, and Pendo configuration.
• Strong technical background with knowledge of software development and system architecture.
• Excellent project management skills with experience in agile methodologies.
• Strong communication and interpersonal skills.
• Analytical mindset with the ability to translate complex technical concepts into actionable plans.

Nice-to-haves

• Experience with performance monitoring tools and customer feedback systems.
• Aptitude to learn new technologies and become a subject matter expert.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Adoption assistance
• Parental leave
• Vision insurance
• 401(k) matching
• Flexible schedule
• Life insurance