US Bank - Minneapolis, MN
posted about 2 months ago
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Be a part of transformational change where integrity matters, success inspires, and great teams collaborate and innovate. At U.S. Bancorp Impact Finance Technology, we're looking for a talented individual who wants to make a difference! We seek a hands-on Technical Product Manager (TPM) to lead the development and support of our Pega, CMR+, and Pendo platforms, driving innovation and advancing our key technology initiatives. The TPM will serve as a subject matter expert for Pega, CMR+, Pendo, and potentially other applications while leading a small product team. This position requires a self-motivated individual with the ability to collaborate across departments and drive solutions for complex business challenges, distributed workflow automation, customer and end-user experience enhancements, and document imaging advancements. The Technical Product Manager will provide technical leadership to the product team, ensuring high standards and best practices in product delivery. They will collaborate with stakeholders, including product owners, business line SMEs, and analysts, to gather technical requirements and translate them into actionable user stories with clear acceptance criteria. The TPM will participate in the end-to-end product development lifecycle, from concept to launch, ensuring timely and high-quality delivery. They will maintain alignment between technical development and business objectives, effectively communicating with both technical and non-technical stakeholders. Additionally, the TPM will ensure products are thoroughly tested and meet performance, security, and usability standards before release, while also maintaining detailed technical documentation, including system architecture, design specifications, and user guides. Monitoring product performance, leveraging end-user insights, analytics, and feedback to drive continuous improvement will also be a key responsibility, along with implementing optimizations and enhancements to improve product functionality, scalability, and user experience.