US Bank - Saint Louis, MO
posted about 2 months ago
At U.S. Bancorp Impact Finance Technology, we are seeking a talented Technical Product Manager (TPM) to lead the development and support of our Pega, CMR+, and Pendo platforms. This role is pivotal in driving innovation and advancing our key technology initiatives. As a TPM, you will serve as a subject matter expert for Pega, CMR+, Pendo, and potentially other applications while leading a small product team. This position requires a self-motivated individual with the ability to collaborate across departments and drive solutions for complex business challenges, distributed workflow automation, customer and end-user experience enhancements, and document imaging advancements. In this role, you will provide technical leadership to the product team, ensuring high standards and best practices in product delivery. You will collaborate with stakeholders, including product owners, business line SMEs, and analysts, to gather technical requirements and translate them into actionable user stories with clear acceptance criteria. Your participation in the end-to-end product development lifecycle, from concept to launch, will ensure timely and high-quality delivery. You will maintain alignment between technical development and business objectives, effectively communicating with both technical and non-technical stakeholders. Additionally, you will ensure products are thoroughly tested and meet performance, security, and usability standards before release. Maintaining detailed technical documentation, including system architecture, design specifications, and user guides, will be part of your responsibilities. You will monitor product performance, leveraging end-user insights, analytics, and feedback to drive continuous improvement, and implement optimizations and enhancements to improve product functionality, scalability, and user experience. Proactively managing technical debt will be essential to ensure scalable and maintainable product architecture. You will also drive product roadmaps, feature prioritization, and production support in collaboration with internal teams and vendors (Pega COE, Antworks, Pendo).