Implementation Automation Program Manager (Remote)

$85,000 - $170,000/Yr

TUS GBT US LLC

Full-time - Mid Level

Remote

About the position

The position involves managing cross-functional projects across multiple global business units at Amex GBT. The role focuses on operational planning, project implementation, and ensuring alignment with project goals and deliverables. The successful candidate will utilize a consultative approach to facilitate discussions, communicate updates, and build relationships with key stakeholders, while adhering to project management standards.

Responsibilities

• Manage cross-functional projects across multiple global business units.
• Lead the operational planning and design for the implementation of prioritized workstreams.
• Apply a consultative approach to assist with functional & technical workstreams.
• Comprehend overall project scope and dependencies and how individual project actions or deliverables align to them.
• Define project success criteria and disseminate them to involved parties throughout the project life cycle.
• Accountable for delivering on team goals and deliverables.
• Effectively communicate project updates to all levels of organization in a manner appropriate to the targeted audience.
• Execute best practice project management capabilities aligning to GBT PMO standards.
• Effectively facilitate cross-functional and business process discussions in a productive manner.
• Prepare steering committee and executive-level materials and present to executives, vendors, and customers.
• Manage and build relationships with key decision makers from project inception to post-deployment.
• Plan and schedule project timelines and milestones using appropriate project portfolio management software.
• Proactively identify and manage project risks and issues throughout the lifecycle of a project.
• Estimate the resources and participants needed to achieve project goals and work with other department managers to obtain commitments on assignments.
• Anticipate and respond to project adjustments and alterations promptly and efficiently.

Requirements

• At least 5 years' hands-on experience leading complex program/projects is required.
• Travel industry experience highly desirable.
• PMP certification highly desirable.
• In-depth knowledge of global cross-functional environments.
• Proficiency in project management software such as Smartsheet and Jira as well as MS Office applications for reports, analysis, and presentations is required.
• Ability to lead multiple project teams and projects simultaneously.
• Excellent interpersonal skills with the ability to influence and establish positive working relationships across all levels throughout the organization.
• Diligent with a shown history as a self-starter who can work independently with minimal supervision.
• Excellent problem-solving, analytical, and critical thinking skills to effectively respond to shifting priorities, demands and timelines.
• Demonstrated track record of consistently encouraging a culture of teamwork, collaboration, continuous improvement, and project delivery excellence.

Benefits

• Flexible benefits tailored to each country starting on the first day of employment.
• Health and welfare insurance plans.
• Retirement programs.
• Parental leave and adoption assistance.
• Travel perks with deals from major travel providers.
• Global tuition assistance and access to over 20,000 courses on a learning platform.
• Leadership courses and internal job openings available first to current employees.
• Wellbeing resources to support mental and emotional health for employees and their immediate family.