Implementation Management

$58,282 - $93,870/Yr

CorVel - Fort Worth, TX

Full-time - Mid Level

Remote - Fort Worth, TX

Insurance Carriers and Related Activities

About the position

The Implementation Manager will be responsible for enhancement to existing products and development of new products to broaden current service offerings. This role will also be accountable for project management and implementation management with new and existing clients. The primary purpose of the role is to work closely with the assigned Account Manager, Implementation Coordinators, IT, and Operations to complete the implementation of client programs and to facilitate the transition to field operations and account management personnel for ongoing servicing. We offer a competitive salary and benefits package. This is the remote position.

Responsibilities

• Participates in oral presentations
• Prepares and manages implementation plan from prospect presentation through conclusion
• Identifies required resources
• Develops and prepares information necessary for setup of customer across all CorVel systems
• Coordinates all internal meetings on a regular basis to address all stakeholders of implementation process steps - this includes Account Management, field operations, regional and corporate IT
• Assigns duties/responsibilities to team participants
• Communicates activity progress to involved stakeholders
• Resolves issues that arise involving client when appropriate
• Prepares and distributes minutes of all implementation meetings - internal and external
• Transitions program to permanent account management personnel
• Possess complete understanding of program design, processes, client expectations and partner
• Supports the Enterprise Comp model
• Knowledge of CorVel's services and completion of all CorVel Product Training Modules
• Travel as required
• Follow CorVel policies and procedures
• Comply with all safety rules and regulations during work hours in conjunction with the Injury Illness Prevention Program (IIPP)
• Requires regular and consistent attendance
• Additional duties may be assigned

Requirements

• 5 years of insurance-related experience required in the areas of claims management, managed care, account management or supervision
• Excellent interpersonal skills, organization skills, communication skills, computer and analytical skills
• Ability to work in a team environment

Nice-to-haves

• Experience with Payment Integrity service offerings preferred
• Project management experience preferred
• Bachelor's degree from an accredited college or university preferred
• Training within the insurance industry, managed care, or related field preferred
• Leadership, management and motivation skills preferred

Benefits

• Medical (HDHP) w/Pharmacy
• Dental
• Vision
• Long Term Disability
• Health Savings Account
• Flexible Spending Account Options
• Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Pre-paid Legal Insurance
• Parking and Transit FSA accounts
• 401K
• ROTH 401K
• Paid time off