Implementation Project Manager

$79,135 - $93,100/Yr

US Bank - Minneapolis, MN

posted 5 months ago

Full-time - Mid Level
Minneapolis, MN
Credit Intermediation and Related Activities

About the position

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Implementation project managers (IPMs) are assigned to work with various clients to establish a variety of payment programs. IPMs are client facing and also have various internal stakeholder groups that they regularly interact with to complete implementations. Responsibilities include: Owning client relationships from completed sale through successful implementation. Consulting with clients on their implementation goals, objectives, and program setup. Advocating for clients throughout the entire onboarding/implementation process. Holding weekly status update meetings with the client and representatives from stakeholder groups that are involved in the implementations. Championing project management by coordinating with internal groups as well as the client to ensure timelines are met, issues are communicated, and questions are answered. Resolving issues and escalating issues beyond span of control. Creating, managing, and updating project plans to ensure implementations are on track for milestone achievements. Preparing weekly meeting agenda and minutes.

Responsibilities

  • Owning client relationships from completed sale through successful implementation.
  • Consulting with clients on their implementation goals, objectives, and program setup.
  • Advocating for clients throughout the entire onboarding/implementation process.
  • Holding weekly status update meetings with the client and representatives from stakeholder groups that are involved in the implementations.
  • Championing project management by coordinating with internal groups as well as the client to ensure timelines are met, issues are communicated, and questions are answered.
  • Resolving issues and escalating issues beyond span of control.
  • Creating, managing, and updating project plans to ensure implementations are on track for milestone achievements.
  • Preparing weekly meeting agenda and minutes.

Requirements

  • Bachelor's degree, or equivalent work experience
  • Three to five years of experience in project management activities
  • Thorough knowledge of assigned business line or functional area
  • Demonstrated management and leadership skills
  • Strong organizational and analytical skills
  • Advanced knowledge of project management
  • Ability to identify and resolve exceptions and to analyze data
  • Excellent verbal and written communication skills.

Nice-to-haves

  • Advanced knowledge of project management

Benefits

  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Adoption assistance
  • Parental leave
  • Vision insurance
  • 401(k) matching
  • Flexible schedule
  • Life insurance
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