Implementation Project Manager

Cognite - Houston, TX

Full-time - Mid Level

Houston, TX

Professional, Scientific, and Technical Services

About the position

The Implementation Project Manager at Cognite is responsible for leading multiple, concurrent, and complex implementation projects for enterprise customers in the industrial sector. This role involves collaborating with various stakeholders to design and operationalize digital solutions, ensuring projects are delivered on time and within budget. The Implementation Project Manager acts as a bridge between customers and Cognite's engineering and product management teams, driving successful project deliveries that enhance customer satisfaction and revenue growth.

Responsibilities

• Lead multiple, concurrent implementation projects for enterprise customers.
• Collaborate with Customer Success, Data Scientists, Solution Architects, and Domain Experts to design and develop digital solutions.
• Define and scope success criteria and deliverables for Cognite's offerings during the Pre-Sale process.
• Build project plans to ensure value delivery within scope and budget.
• Oversee project execution, including personnel assignment and project scheduling.
• Manage a complex stakeholder landscape and provide clear communications to customers and Cognite's Leadership Team.
• Manage project risks and escalate issues as necessary while managing customer expectations.
• Communicate product development priorities and business value to Cognite's Product and Engineering teams.
• Contribute to team culture and development by collaborating on initiatives and building best practices for implementation processes.
• Participate in hiring as the project management team grows.

Requirements

• 3+ years of experience in leading technology implementation projects for enterprise customers.
• 2+ years of experience in the heavy asset industry (oil & gas, manufacturing, or Power and Utilities).
• Knowledge of project management processes such as LEAN, Scrum, and Agile.
• Working knowledge of Design Thinking and human-centered design principles preferred.
• Experience in industrial digitalization projects or product development of IoT, cloud solutions, or machine learning.
• Proven ability to execute on the end-to-end SaaS project cycle, including scoping, delivery, training, and renewal.
• Ability to manage complex stakeholder landscapes (customers, end-users, internal resources, partners).
• Strong writing, presentation, and communication skills.

Nice-to-haves

• Experience at a high-growth start-up or scale-up organization and/or fast-paced consulting.
• Hands-on software development or IT experience preferred.
• Comfortable running executive review meetings and engaging with C-level sponsors.

Benefits

• 401(k) with 4% employer matching
• Dental insurance
• Employee stock purchase plan
• Paid parental leave
• Referral program
• Unlimited PTO with flexibility
• 18 Company Holidays including the week between Christmas & New Years
• Health, Dental, Vision & Disability Coverages with premiums fully covered for employees and all dependents
• Company Paid Friday Lunch via DoorDash
• Fully Stocked Fridges in the offices