Euronet Worldwide - Little Rock, AR
posted 2 months ago
Euronet Software Solutions (Euronet USA, LLC) is seeking an Implementations Technical Manager to join our global team in Little Rock, Arkansas. This role is pivotal in supervising technical resources within the Euronet software Implementations and Project Services department. The primary responsibilities include overseeing the installation and activation of Euronet software at customer locations, with a particular emphasis on the new REN product suites. The Implementations Technical Manager will be responsible for resource assignment for implementation projects and will assist team members throughout various stages of the project life cycle as needed. In this position, you will work closely with clients and Euronet project managers during the implementation phases of software projects, ensuring that all aspects of the project are executed smoothly. You will also coordinate with the sales team on scoping and pricing activities, providing essential consulting to Euronet software clients regarding the implementation of software solutions tailored to their environments. The role requires a proactive approach to mentoring and training staff, reporting quarterly statistics to the Vice President of Implementations, and conducting regular reviews and meetings with project managers and other team members. You will be responsible for monitoring time accounting, developing efficiencies in project installation methodologies, and assisting in quality control initiatives. Additionally, you will provide technical support to team members to ensure successful project milestones and customer satisfaction, while also offering sales support as required.