Travel & Leisure Group Ltd - Kailua-Kona, HI
posted 3 months ago
At Travel + Leisure Co., our mission is to put the world on vacation, and we are looking for dedicated individuals to join our team. As a member of our Vacation Ownership business line, you will play a crucial role in enhancing the guest experience at our resort locations. Your primary responsibility will be to greet and serve resort guests, ensuring their arrival, check-in, and overall stay is as enjoyable and seamless as possible. You will assist the In House Marketer by guiding guests to the activities area, all while maintaining a professional appearance and a friendly demeanor towards both guests and fellow employees. In this role, you will provide personalized services to guests, addressing their inquiries about the resort's amenities, services, policies, local attractions, dining options, entertainment, and directions. Your ability to handle high customer demand in a hospitality environment is essential, as is your capacity to work independently or collaboratively with others. You will need to be adaptable, as the role requires frequent transitions between various activities. Additionally, physical demands include the ability to lift up to 50 pounds, ensuring you can assist guests effectively. This position offers a competitive compensation package, including an initial training wage of $15.00 per hour, plus commissions and bonuses. After the training period, compensation will align with the state's minimum wage, supplemented by commissions and bonuses. We pride ourselves on fostering an inclusive environment where excellence is delivered, and fun is encouraged. Join us in creating exceptional experiences for millions of travelers worldwide.