Marriott International - Honolulu, HI

posted 18 days ago

Full-time - Entry Level
Honolulu, HI
Accommodation

About the position

The In-House Marketing Coordinator at Marriott Vacation Club, Waikiki is responsible for enhancing guest experiences and driving sales through effective scheduling and management of sales presentations. This role focuses on providing exceptional service to owners and guests, ensuring they meet eligibility requirements, and utilizing persuasive techniques to maximize revenue while maintaining guest loyalty. The position offers opportunities for growth and development in a supportive work environment.

Responsibilities

  • Schedule sales presentations and manage customer expectations.
  • Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
  • Ensure that all Owners and guests attending a sales presentation meet eligibility requirements.
  • Use persuasive techniques to maximize revenue while maintaining existing guest loyalty.
  • Welcome and greet guests; anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Follow company policies and safety procedures.

Requirements

  • Sales or customer service experience.
  • Ability to work a flexible schedule including weekends and holidays.
  • Concierge and/or sales experience preferred.

Nice-to-haves

  • Background in hospitality or tourism industry.

Benefits

  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
  • Medical/Dental/Vision/401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities
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