In-House Marketing Coordinator

Wyndham Hotels & Resorts - Austin, TX

Full-time

Austin, TX

10,001+ employees

Accommodation

About the position

At Travel + Leisure Co., our mission is to put the world on vacation, and we are looking for enthusiastic individuals to join our Vacation Ownership business line. This role involves in-person marketing with prospective and current owners at our resorts. You will be responsible for scheduling guests to meet with a representative for a presentation, serving as a positive and professional brand ambassador for Wyndham Destinations. Your primary duties will include greeting guests, presenting our offerings, and incentivizing them to attend a sales-preview tour. You will also screen and qualify potential customers based on company guidelines and make sales-tour reservations while collecting required deposits. In this position, you will partner with resort staff to receive arrival sheets of guests checking in, ensuring a seamless experience for our customers. You will be expected to maintain minimum performance goals while adhering to all company policies, compliance standards, and regulatory requirements. Additionally, you will attend all scheduled training sessions and department meetings, keeping current on marketing information and industry trends. Setting and reviewing performance goals on a weekly, monthly, and annual basis will also be part of your responsibilities. This role is crucial in helping us deliver exceptional experiences for millions of travelers worldwide, and every day presents an opportunity to learn something new and contribute to our mission of putting the world on vacation.

Responsibilities

• Serve as a positive and professional brand ambassador for Wyndham Destinations.
• Partner with the resort staff to receive arrival sheets of guests checking in.
• Greet, present, and incentivize prospective customers to attend a sales-preview tour.
• Screen and qualify potential customers based on company guidelines.
• Make sales-tour reservations and collect required deposits.
• Attend all scheduled training sessions and department meetings.
• Keep current on marketing information and materials, as well as industry trends.
• Set and review performance goals weekly, monthly, and annually.

Requirements

• Sales and/or marketing experience is preferred, not required.
• Must maintain production standards.
• High School Diploma or equivalent is required.
• 1 to 3 years of sales and/or marketing experience is preferred, not required.
• Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
• Clear and concise written and verbal communication skills.
• Ability to work in a team environment within a shared space.
• Proficient in MS Excel, MS Word, general computer skills and smart devices.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off (depending on position)
• Parental leave
• Holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program