Marriott International - New York, NY

posted 14 days ago

Full-time - Entry Level
New York, NY
Accommodation

About the position

The position involves working with Marriott Vacation Club to promote vacation ownership opportunities, providing concierge-style services to guests, and managing sales presentations. The role is focused on delivering exceptional customer service while achieving sales goals and contributing to a positive work environment.

Responsibilities

  • Make pre- and post-arrival telemarketing calls offering concierge services to guests.
  • Schedule sales presentations and manage customer expectations.
  • Provide high-level service to exceed sales presentation and volume production goals.
  • Ensure all guests attending a sales presentation meet eligibility requirements and are interested in learning about Marriott Vacation Club products.

Requirements

  • Enjoy talking on the phone and interacting with guests in person.
  • Bold persuasion skills.
  • Computer skills.
  • Ability to stand, sit, and walk for extended periods of time.
  • Flexible schedule including weekends and holidays.

Nice-to-haves

  • Hospitality, telemarketing, and/or sales experience preferred.

Benefits

  • Hotel and resort discounts
  • Immediate 401(k) company match up to 6%
  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
  • Positive work environment
  • Growth and development opportunities
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