In Room Dinning Server

About the position

The In Room Dining Server at JW Marriott Anaheim Resort is responsible for providing exceptional service to guests by delivering food and beverages to their rooms. This role involves completing closing duties, maintaining cleanliness in work areas, and ensuring that all equipment and items are properly stored and presented. The server must adhere to company policies and safety procedures while fostering positive relationships with guests and team members.

Responsibilities

• Complete closing duties including storing reusable goods and cleaning equipment.
• Set up, stock, and maintain work areas.
• Inspect cleanliness and presentation of china, glass, and silver before use.
• Maintain cleanliness of work areas throughout the day.
• Follow company and safety policies, reporting accidents and unsafe conditions.
• Ensure uniform and personal appearance are clean and professional.
• Welcome and acknowledge all guests according to company standards.
• Communicate clearly and professionally with guests and team members.
• Develop and maintain positive working relationships with others.
• Ensure adherence to quality expectations and standards.
• Perform physical tasks such as lifting, carrying, and moving objects up to 50 pounds.

Requirements

• High school diploma or G.E.D. equivalent preferred.
• No related work experience required.
• No supervisory experience required.
• No specific license or certification required.

Benefits

• Health care benefits
• Flexible spending accounts
• 401(k) plan
• Earned paid time off and/or sick leave
• Life insurance
• Disability coverage
• Other life and work wellness benefits