In-Store Customer Service Representative

About the position

The In-Store Customer Service Representative role focuses on providing exceptional customer service and support in a retail environment. The representative will engage with customers, educate them on services, and maintain a positive atmosphere while contributing to the company's values of innovation and sustainability. This position requires strong communication skills and the ability to handle customer inquiries and complaints effectively.

Responsibilities

• Educate customers on all services offered, exercising exceptional product knowledge.
• Provide outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction.
• Maintain a great attitude and team player mentality.
• Comply with policies and procedures, such as scheduling and dress code guidelines.

Requirements

• Previous experience in customer service and/or sales is a plus, but not required. We provide comprehensive paid training.
• Excellent communication and interpersonal skills to effectively engage and build relationships with customers.
• Strong problem-solving abilities with a focus on providing solutions to customer concerns.
• Results-oriented mindset with a proven track record of meeting or exceeding sales targets.
• Ability to adapt to a fast-paced work environment and multitask effectively.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Benefits

• Hourly Pay rate
• Weekly pay - Commission/bonuses.
• Full time (flexible schedules).
• Travel opportunities.
• Training and Growth opportunities.
• Paid Training.
• Flexible schedules
• Development and networking opportunities
• Weekly team-building activities and outings
• Yearly company vacation