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Chick-Fil-A Supply - Atlanta, GA
posted 2 months ago
Full-time - Mid Level
Atlanta, GA
About the position
The Inbound Transportation Planner at Chick-fil-A Supply plays a crucial role in managing the day-to-day inbound operations of the North America delivery network. This position involves scheduling carrier appointments, tracking supplier quality, and ensuring the timely arrival of products at Distribution Centers. The planner will collaborate with various stakeholders and the Demand Planning team to optimize inbound operations from a transportation perspective.
Responsibilities
- Communicating with carrier partners to confirm inbound delivery appointments at the DC on a day-to-day basis.
- Ensuring DC inbound operations has a clear and balanced expected inbound volume planned throughout the week.
- Identifying trends related to carrier on-time performance, detention, reschedules, etc., to highlight to broader inbound transportation stakeholders.
- Identifying trends related to supplier quality affecting DC inbound operations ability to receive and escalating accordingly.
- Ensuring data accuracy of Purchase Orders and Bills-of-Lading are maintained throughout DC management systems (Oracle, WMS, TMS).
- Working closely with the Inbound Operations Project Lead by contributing and assisting in operational projects, providing support with strategy and analysis.
- Providing onboarding and training support as new DC's are brought online.
- Applying creativity to unconventional concepts and out-of-the-box solutions for problem-solving.
- Demonstrating empathy and care for the Operator's experience.
Requirements
- High school diploma or GED required; Associate's degree preferred.
- Minimum of 3 years of experience in a related field.
- Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
- Strong communication skills, including speaking and interpersonal communication.
- Customer-focused relationship builder with the ability to earn trust and respect of internal and external customers.
- Self-starter with excellent project management and organizational skills.
- Detail-oriented with a focus on improving efficiency.
