Inbound Customer Service Representative in Dublin, OH
$28,080 - $28,080/Yr
Adecco - Dublin, OH
posted 23 days ago
Full-time - Entry Level
Dublin, OH
251-500 employees
Administrative and Support Services
About the position
The Customer Service position at Adecco is focused on providing support for a local medical device manufacturer. This role is essential in a rapidly expanding call center, specifically for the second shift, and involves processing orders and maintaining high standards of customer service.
Responsibilities
- Perform basic clerical duties
- Maintain a neat and orderly work area
- Meet all quality, quantity, and good clerical practices
- Process orders from telephone in Oracle based program
- Proofread orders before booking them
- Utilize catalog searching and Outlook for customer inquiries
Requirements
- Prior call center experience of at least one year
- Experience with Oracle based order processing system
- Very clear and pleasant working voice
- Ability to problem solve
- Experience with multi-screen applications
- Ability to multitask under pressure
- Experience with Excel
- High School Diploma or GED
- Must be able to pass background check and drug screen
Benefits
- Training for at least 3 weeks
- Competitive pay at $13.50 an hour
