Beacon Hill Staffing Group
posted 19 days ago
Full-time
Administrative and Support Services
About the position
The Inbound Customer Service Representative role at a well-established healthcare company involves handling calls related to patient care access and reimbursement. The position emphasizes patient empathy and aims to deliver an excellent consumer experience, ensuring program accessibility and medication adherence.
Responsibilities
- Handle incoming and outgoing calls related to patients, physicians, and pharmacies, addressing their care access and reimbursement requirements.
- Prioritize patient empathy and deliver an excellent consumer experience to ensure program accessibility, foster medication adherence, and achieve program goals.
Requirements
- 1+ year(s) of experience in a healthcare or call center based role
- Previous experience working in benefits verification, insurance, or billing - a plus!
- Excellent communication skills
- Computer proficiency
Benefits
- Variety of schedules to choose from
- Weekly pay
