Andreu Palma Lavin & Solis Pllc-posted about 1 year ago
$35,360 - $45,760/Yr
Full-time • Entry Level
Palm Beach Gardens, FL
Professional, Scientific, and Technical Services

The Inbound Customer Service Representative position at Andreu & Palma is a full-time role focused on providing exceptional customer service to banking clients. The representatives will handle incoming calls, resolve customer issues using company policies, and maintain a high level of customer satisfaction in a fast-paced environment. Ideal candidates will possess strong communication skills, a positive attitude, and the ability to work effectively in a team setting.

  • Answer incoming phone calls from banking customers.
  • Resolve customer issues using company policies.
  • Maintain a high level of customer satisfaction.
  • Prioritize work and make quick and accurate decisions.
  • Bilingual in English and Spanish (preferred).
  • 1 year of customer service experience (preferred).
  • Strong problem-solving skills.
  • Ability to communicate clearly and effectively over the phone.
  • Experience with CRM software.
  • Paralegal experience.
  • Negotiation skills.
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid time off
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