Inbound Customer Service Specialist
$31,200 - $45,760/Yr
Massey Services - Euless, TX
posted 23 days ago
Full-time - Entry Level
Euless, TX
1,001-5,000 employees
Administrative and Support Services
About the position
The Inbound Customer Service Specialist at Massey Services is responsible for handling inbound scheduling requests from customers in a courteous and professional manner. This role is crucial in ensuring customer satisfaction and maintaining the company's reputation for quality service. The position offers a full-time opportunity with a competitive pay range and a comprehensive benefits package.
Responsibilities
- Taking inbound scheduling requests in a courteous and professional manner.
Requirements
- High School Diploma or GED
- Strong problem solving skills
- Excellent computer skills (Word & Excel)
- Previous Inbound Calling experience is a PLUS
- Chat or Web experience is a PLUS
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
