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Inbound Customer Service Specialist
$31,200 - $41,600/Yr
Massey Services - Casselberry, FL
posted about 2 months ago
Full-time - Entry Level
Casselberry, FL
1,001-5,000 employees
Administrative and Support Services
About the position
Massey Services is seeking Inbound Customer Service Specialists to handle scheduling requests in a professional manner. This role is essential for providing excellent customer service and ensuring customer satisfaction through effective communication and problem-solving skills.
Responsibilities
- Taking inbound scheduling requests in a courteous and professional manner.
Requirements
- High School Diploma or GED
- Strong problem solving skills
- Excellent computer skills (Word & Excel)
- Previous Inbound Calling experience is a PLUS.
- Chat or Web experience is a PLUS.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
