Inbound Expert

About the position

The Inbound Expert at Target plays a crucial role in ensuring a seamless shopping experience for guests by managing inbound operations, inventory accuracy, and product presentation. This position focuses on creating a welcoming environment, supporting guest services, and maintaining operational efficiency in the General Merchandise and Food Sales areas of the store. The role emphasizes teamwork, guest engagement, and adherence to safety and compliance standards.

Responsibilities

• Create a welcoming experience by authentically greeting all guests.
• Observe to quickly understand whether a guest needs assistance or wants to interact.
• Engage with guests in a genuine way, asking questions to better understand their specific needs.
• Be knowledgeable about the tools, products, and services available in the store to solve issues for guests.
• Execute a detailed, accurate, and efficient sorting operation including all unload schedule times.
• Stock, backstock, and zone product on the sales floor.
• Maintain sales floor instocks for General Merchandise categories.
• Operate power equipment only if certified and partner with a leader if certification is needed.
• Manage all defectives and handle environmentally sensitive items in compliance with applicable laws and regulations.
• Demonstrate a culture of ethical conduct, safety, and compliance.
• Support guest services such as back-up cashier, order pick up, and Drive Up while maintaining compliance with laws.

Requirements

• Must be at least 18 years of age or older.
• Welcoming and helpful attitude toward guests and other team members.
• Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed.
• Work both independently and with a team.
• Resolve guest questions quickly on the spot.
• Attention to detail and ability to follow multi-step processes.
• Capability to remain focused and composed in a fast-paced environment.

Nice-to-haves

• Experience in retail business fundamentals including department sales trends and inventory management.
• Ability to climb up and down ladders.
• Flexible work schedule including nights, weekends, and holidays.

Benefits

• Comprehensive health benefits including medical, vision, dental, and life insurance.
• 401(k) plan.
• Employee discount program.
• Short-term and long-term disability insurance.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.