Inbound Logistics Manager

About the position

L.L.Bean is seeking an Inbound Logistics Manager to lead transportation functions at our high-volume Order Fulfillment Center. This critical role comes during an exciting period of transformation for our company. If you excel in transportation and fulfillment operations, we want to hear from you! The position involves providing direction and expertise in the implementation of integrated logistics solutions supporting company strategic direction, driving initiatives to reduce operating expenses within the supply chain, while enhancing service to the customer. The role includes managing relationships with vendors and business partners outside of L.L. Bean and providing leadership for Logistics staff.

Responsibilities

• Manage inbound shipping of eighteen million packages per year, including Direct Channel, Retail, International, Direct to Business, Nexus, and Wholesale shipments.
• Manage parcel spend of $135 million annually, ensuring billing is correct for 18 million packages.
• Manage up to 300 on-site contract employees supporting parcel shipping and returns activity.
• Provide oversight for fulfillment/shipping activity of over one million packages originating from 50 Drop Ship vendors.
• Manage the fulfillment/shipping activities of Third-Party Logistics (3PL) providers, ensuring product is prepared with value added services compliant with wholesale partner requirements.
• Negotiate contracts for rates/services and analyze impacts of proposed changes, including $750 million contract with our primary carrier.
• Represent Logistics when the organization considers strategic projects, key initiatives, business ventures or seeks to expand into new/emerging markets.
• Lead Logistics peak planning activities and develop innovative, highly responsive operational plans, ensuring timely delivery of customer orders.
• Ensure compliance with federal, state, and local shipping regulations by monitoring existing and new legislation.
• Oversee compilation of customs clearance documentation and response to customs audits.
• Set direction and priorities for routing, route optimization, equipment utilization, and logistics activities across enterprise.
• Develop risk mitigation strategies and contingency plans to ensure business continuity.
• Review, assess and redefine present logistics systems to improve cost efficiency and support business growth.
• Provide technical direction and oversight of staff responsible for maintaining business critical databases not supported by our core warehouse management system.
• Establish and monitor logistics performance metrics.
• Provide a motivating organizational environment and manage Logistics staff and activities.
• Make/review employment decisions.
• Assess and recommend required staffing and support.
• Establish performance objectives, assign work, monitor, and report department performance vs. objectives, and appraise performance.
• Coach and develop employees in job-related skills through work assignment, direct training, and regular feedback.
• Administer wages and salaries.
• Resolve personnel problems following company policies, programs, and procedures.
• Assist employees in identifying personal development and career needs.
• Communicate and monitor adherence to company policies, programs, and procedures.
• Review and update job descriptions, organization structure and staffing levels.
• Minimize risks of work-related injuries and illnesses and associated costs.
• Maintain knowledge of industry trends and best practices.
• Prepare operating and capital budgets and manage expenses within approved budget.

Requirements

• 7+ years' experience in Logistics.
• Bachelor's degree in Logistics, Business, or related field.
• Excellent communication, negotiation, and presentation skills.
• Experience in managing large, complex contracts.
• Proven track record of reducing costs, increasing efficiency, and improving service.
• Understanding of the Logistics industry in North America.
• Working knowledge of transportation management software (TMS) and warehouse management systems (WMS).
• In depth understanding of import/export regulations and compliance.
• Strong financial acumen, data analysis, critical thinking, and problem-solving skills.
• Ability to build relationships and influence without authority.
• Demonstrated people leadership and talent development ability.
• Proven success managing projects of a complex nature.

Benefits

• Health and financial goals support.
• Programs and perks designed to support work-life balance.
• Opportunities to recharge outside.