Inbound Sales Development Representative

ZocDoc - New York City, NY

Full-time - Entry Level

Hybrid - New York City, NY

Professional, Scientific, and Technical Services

About the position

As an Inbound Sales Development Representative (iSDR) you'll play a critical role in putting power back into the hands of the patient by helping us meet and exceed our sales growth goals. This isn't your standard sales job - you'll be given constant support, with a hands-on, immersive training program, consistent feedback, and development, and work alongside driven and passionate sales professionals. As a Zocdoc'r, you're never working alone. Your Sales Manager will act as your dedicated coach, guiding you through inbound and outbound sales strategies. You'll master communicating value efficiently, navigating gatekeepers, and executing on a successful outreach strategy from our comprehensive training program.

Responsibilities

• Fielding a high volume of inbound inquiries from Doctors' offices
• Responding to, and qualifying inbound leads over the phone
• Collaborating with your teammates to get to our inbound leads quickly
• Working closely with your manager and sales executives to track meeting success rate and outcomes
• Communicating and collaborating with team members on best practices and processes
• Innovating and testing creative ways to gain access and trust with prospective customers
• Smartly prioritizing and organizing your time to be as productive as possible
• Working closely with your manager to implement coaching and feedback
• Attending weekly team, and all employee meetings to understand the why behind your work and the impact it has on Zocdoc's patients

Requirements

• A desire to have a career in sales
• An ability to manage high-volume tasks in an organized way
• Experience with persuasion and objection handling
• Strong written and verbal communication skills
• The desire to receive and implement feedback
• A passion for creating a better patient experience

Benefits

• Uncapped commission
• Flexible, hybrid work environment
• Competitive PTO
• 100% paid employee health benefit options
• Employer funded 401(k) match
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive parental leave
• Cell phone reimbursement
• In-office perks including:
• Catered lunch every day along with snacks
• Commuter Benefits
• Convenient Soho location