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Bionic Smileposted 7 months ago
$65,000 - $100,000/Yr
Full-time • Entry Level
Remote
Resume Match Score

About the position

Bionic Smile is seeking an Inbound Sales Representative/Appointment Setter to join our dynamic team. This full-time position focuses on providing exceptional service to incoming customers, helping them understand the benefits of dental implants, and booking consultation appointments with our dental implant treatment consultants. The role is remote, with no cold calling required, and emphasizes customer engagement and product knowledge.

Responsibilities

  • Respond promptly and professionally to inbound customer inquiries via phone, email, or live chat.
  • Build rapport with customers and actively listen to understand their requirements and pain points.
  • Develop a deep understanding of dental implants, including features, benefits, and competitive advantages.
  • Effectively communicate product knowledge to potential customers to showcase how offerings can meet their needs.
  • Conduct engaging calls with potential customers, tailoring the approach based on individual preferences.

Requirements

  • Proven experience in inbound sales, appointment setting, telesales, or related customer service roles.
  • Strong verbal and written communication skills, with the ability to articulate complex ideas clearly.
  • A genuine passion for helping customers and delivering exceptional service.
  • Quick learner with the ability to understand and explain technical aspects of products/services.
  • Strong organizational skills and the ability to manage multiple tasks efficiently.
  • Collaborative attitude and ability to work effectively with cross-functional teams.
  • Proficient computer skills and familiarity with CRM software.
  • Bachelor's degree in a relevant field is preferred.

Nice-to-haves

  • Previous experience in the dental industry is a plus.

Benefits

  • Competitive base salary with performance-based incentives
  • Comprehensive training and professional development opportunities
  • Health insurance
  • 401(k)
  • Paid training
  • Friendly and supportive work environment
  • Opportunities for career growth within the company
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