Inbound Sales Representative

About the position

As an Inbound Sales Representative at Optimum, you will play a crucial role in one of the top grossing sales teams in the country. Your primary responsibility will be to connect with customers, exceed sales targets, and deliver an exceptional customer experience. This position involves engaging with potential customers, understanding their needs, and providing tailored solutions through Optimum's suite of products and services, including high-speed internet and advanced TV technologies. You will be supported by a culture of excellence that fosters personal and professional growth, enabling you to thrive in a lucrative compensation plan.

Responsibilities

• Identify potential customers in assigned territories through market-savvy skills and community engagement.
• Approach businesses to educate them about the benefits of Optimum's telecom services.
• Craft tailored telecom packages based on the unique needs of each customer.
• Stay updated with the latest offerings, pricing plans, and technological advancements.
• Deliver persuasive sales presentations that highlight the advantages of Optimum's products and services.
• Negotiate and close sales agreements, ensuring customer satisfaction.
• Complete all necessary paperwork, contracts, and sales reports accurately.
• Provide exceptional post-sales support to build lasting customer relationships.
• Collaborate with team members to share insights and strategies for achieving collective goals.
• Consistently meet or exceed monthly sales targets and quotas.
• Adhere to company policies and industry regulations in all sales practices.

Requirements

• High school diploma or equivalent is necessary.
• A minimum of one year of previous contact center selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivated with the ability to work independently.
• Proficient computer and technical skills to support customer solutions.
• Reliable personal vehicle, valid driver license, car insurance, and a satisfactory driving record.

Nice-to-haves

• Sales-centric mindset with a passion for exceeding sales targets.
• Ability to empathize with customers and provide tailored solutions.
• Strong interpersonal and communication skills to build rapport.
• Extensive product knowledge of mobile and fixed-line products and services.
• Digital proficiency in using CRM systems and other relevant software applications.

Benefits

• Unlimited earning potential with base pay and uncapped commission structure.
• Comprehensive training provided.
• Medical, Dental & Vision Insurance from day one.
• Paid vacation and sick pay.
• Sales Incentive and Bonus programs for additional earning opportunities.
• Tuition reimbursement and employee referral earning opportunities.
• Discounted TV/Internet/Phone Employee product benefits.
• 401(k) with company-matched funds.
• Opportunities for career advancement within the organization.