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The Incident Manager for DISH's Wireless Network Operations Center (NOC) plays a crucial role in overseeing the end-to-end incident management process for the 5G platform. This position involves leading a team responsible for monitoring, troubleshooting, and resolving network issues to ensure high availability and optimal performance of DISH's wireless services. The Incident Manager will collaborate with various teams to analyze incidents, implement corrective actions, and drive continuous improvement initiatives to enhance service quality and customer satisfaction.