Flexential-posted about 1 year ago
Full-time • Entry Level
Aurora, CO
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
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The Incident Response Analyst I is responsible for the initial analysis and classification of customer cases, providing tactical troubleshooting and proactive incident resolution for Flexential's customer environments. This role requires effective communication and a strong combination of technical analysis and documentation skills to ensure a superior customer experience.
