Inclusion and Engagement Specialist

Full-time

Charlotte, NC

1,001-5,000 employees

Air Transportation

About the position

Let your career take off with PSA Airlines. PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Responsibilities

• Oversee the delivery of New Hire Orientation including scheduling dates, locations, leader participation, and facilitators
• Primary facilitator of New Hire Orientation
• Coordinate, order and distribute promotional items for new hires
• Cultivate working relationships with the Talent Management Teams and Hiring Managers critical to ensuring effectiveness and delivery of the onboarding experience
• Develop 30, 60, 90 day onboarding experience for new team members
• Oversee, manage and own the PSA Milestones and Anniversaries, identifying pin orders, milestone gifts, and negotiating service provider
• Manage Air Show Luncheon, and Air Show Event Contract and Event Planning
• Plan PSA Be Pink Event and coordinate community events around cancer awareness
• President's Award communication plan, event location, nominee management, and event planning
• Act as support for team member pulse surveys, sharing reports, distributing surveys and navigating the survey system
• Create and develop surveys for various engagement events, i.e. award nominations, pull reports, and share data
• Oversee the communication around and use of recognition platform (Nonstop Thanks)
• Run reports as needed for Nonstop Thanks platform, monthly points, and leader requests
• Develop and implement communication strategies to keep team members informed about engagement initiatives and opportunities
• Coordinate engagement events across all bases i.e. Holiday Decorating Contest, Boo Halloween, Toys for Tots and Heart Month
• Assist with team member engagement events including, volunteer, DEI events, community outreach event and company-wide events
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
• Performs other duties as assigned

Requirements

• High School Diploma or equivalent
• At least one year experience managing new hire onboarding
• At least two years' experience of Human Resources/Recruiting support
• At least three years' experience in customer service
• Proven experience in utilizing Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Knowledge of building new programs that create a great customer experience
• Excellent communication skills (oral and written)
• Ability to facilitate relationships at all levels of the organization, internally and externally
• Strong planning/organization skills
• Ability to speak/read/write in English.
• If hired, must be able to demonstrate that you are authorized to work in the US.

Nice-to-haves

• BS/BA degree in Human Resources or related field or equivalent work experience

Benefits

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional