Independent Contractor- Care Coordinator

Kidney Care Center Management - Lawrenceville, GA

Full-time

Lawrenceville, GA

Ambulatory Health Care Services

About the position

The Care Coordinator position at Kidney Care Center Management LLC involves assisting patients in managing their blood pressure through daily monitoring and communication. The role requires following up with an assigned group of patients monthly, educating them on hypertension control, and ensuring adherence to care plans established by healthcare providers. The Care Coordinator will also be responsible for documenting patient information and communicating with healthcare practices as needed.

Responsibilities

• Assist patients with managing their blood pressure through daily monitoring and calls.
• Follow up with an assigned group of patients monthly via phone.
• Review daily blood pressure readings and educate patients on improving hypertension control.
• Verify and record patient demographics, medical issues, medications, and risk management factors to create a clinical summary.
• Contact patients when blood pressure exceeds established parameters to evaluate the situation.
• Communicate with practices and/or providers when readings exceed established parameters.
• Help provide patients with timely contact means to healthcare practitioners for urgent needs.
• Register chronic care management and principal care management.
• Comply with documentation requirements of CCM and PCM programs and record in the EMR.
• Monitor adherence to care plans and evaluate effectiveness, facilitating changes as needed.
• Provide patient health counseling, education, and instruction.
• Handle potentially difficult conversations calmly and professionally.
• Participate in individual & group projects as directed by management.
• Complete audits of Chronic Kidney Disease Patients to ensure appointments are scheduled.

Requirements

• Minimum of 1-3 years work experience in a healthcare setting involving patients with complex chronic disease states preferred.
• Valid CNA, MA, CMA, RMA, or CCMA certification required.
• Strong working knowledge of chronic disease states including chronic kidney disease, diabetes mellitus, chronic obstructive pulmonary disease, and congestive heart failure.
• Excellent customer service skills demonstrated by positive feedback from patients/team.
• Ability to communicate effectively orally and in writing.
• Basic computer skills including previous work with an electronic health record (EHR).
• Must be highly motivated and result-oriented with strong organizational and time management skills.

Nice-to-haves

• Any other language in addition to English is preferred.

Benefits

• No benefits offered for this 1099 position.