INDIRECT LOAN PROCESSOR

Full-time - Entry Level

Albuquerque, NM

Credit Intermediation and Related Activities

About the position

At Sandia Area, we're committed to delivering exceptional financial services to our community. We're seeking an Indirect Loan Processor to join our Indirect Lending team. In this role, you'll handle loan documentation, fund dealership contracts, and collaborate with dealer business offices to ensure seamless transactions. If you're detail-oriented and thrive in a dynamic environment, we invite you to join our team.

Responsibilities

• Processes loan paperwork, reviews loan documentation for completeness, and ensures funding of contracts meets turnaround time.
• Audits and processes all indirect loan contracts.
• Works with dealers' business offices to ensure the Credit Union is updated on funding changes and resolves any contract errors.
• Inputs indirect loan applications received by fax into computer system.
• Reviews loan packets for relevant and related documents that may be missing.
• Calls dealers' finance and insurance manager for missing documents and/or takes subsequent action to ensure Credit Union's receipt of documents.
• Maintains positive and professional relationships with dealer contacts, promoting Sandia Area and its Dealer Finance Program in a positive manner.
• Completes verification of employment and conducts customer interviews as necessary.
• Updates member account information as requested from members.
• Prepares reports in a timely and accurate manner including but not limited to: monthly volume reports and indirect activity reports.
• Reviews funding reports daily to ensure loans are processed correctly before sending ACH funds to the dealerships.
• Ensures Indirect Lending Supervisor is kept fully informed of department activities and of any significant problems or concerns.
• Retains an overall knowledge of all areas of the Credit Union. Responsible for learning new products the Credit Union offers, attending staff trainings, and remaining informed of changes in Credit Union policies and procedures.
• Performs retail verifications in a timely manner.
• Meets deadlines as assigned and directed.

Requirements

• High school diploma or GED required.
• One to two years credit union or similar industry or dealership experience.
• Requires excellent interpersonal communication skills to ascertain dealers'/members' needs and handle problems.
• Excellent oral and written communication skills.
• High level of analytical ability where problems are complex (i.e. transaction, loan problems).
• High level of organizational skills.
• Requires the ability to adjust priorities to meet deadlines.
• Must be able to lift up to 10 lbs.

Benefits

• Medical, Dental & Vision Insurance
• Paid Short-Term Disability, Life Insurance and AD&D
• Paid Federally Recognized Holidays
• Vacation, Birthday, Floating Holiday & Sick Leave
• Tuition Reimbursement
• 401(k) with Employer Match
• Pension Plan
• Opportunities for advancement