Economics Laboratory - Irving, TX
posted 3 months ago
As an Industrial Digital Control Systems Deployment Manager at Ecolab, you will play a pivotal role in our impactful program, Ecolab Water for Climate, which is designed to turn climate commitments into local actions across our customers' enterprises and advance sustainable business growth. This position involves working closely with enterprise-wide partnerships to provide tiered, outcome-based water solutions tailored to specific industries. You will be responsible for scoping and costing digital solutions for assigned multi-site enterprise customers, collaborating with subject matter experts to develop customer-specific digital solution suites, and preparing program proposals and financials for approval. In this role, you will also work with the legal team and other stakeholders to create customer-specific contract documents for the digital solutions. You will build a digital solution success plan that includes specific objectives, key milestones, and metrics to deliver value to assigned enterprise customers. Your responsibilities will extend to ensuring the successful deployment of digital solutions through both pre-sale and post-sales phases, managing issue resolution, and conducting daily status reviews as part of the hyper care for programs. You will track the implementation of digital solutions and report progress to the program manager and other stakeholders, while also assisting corporate account managers in communicating the details of the digital program to assigned accounts. Strategically, you will work to continually improve the management and execution processes of the digital solution suite. You will need to understand the value of company digital programs to the customer and actively promote this value to both customers and internal stakeholders. Additionally, you will provide tools, coaching, and expertise in change leadership to ensure that digital solution change action plans are developed and executed across assigned enterprise customers. Partnering across the organization, you will be involved in the creation, testing, and piloting of new digital solution execution processes, ensuring that adequate training is delivered to customers, field, and sales associates.