Industrial Manufacturing Sales Manager

$75,000 - $100,000/Yr

Unclassified

Part-time,Full-time - Senior

Remote

About the position

The Industrial Manufacturing Sales Manager position is a remote role that focuses on driving sales and enhancing client relationships within the industrial manufacturing sector. The successful candidate will be responsible for assisting the organization in achieving greater results for clients by developing and implementing strategic sales and marketing plans. This role requires a strong emphasis on collaboration with various department managers, including Client Intake, Business Development, Marketing, and Learning & Development, to ensure alignment with the company's 12-18 Month Sales and Marketing Plan. In this position, you will be expected to create monthly and quarterly departmental reports to assess whether key performance indicators (KPIs) are being met and identify areas for improvement. You will also be required to record all client phone calls and submit daily reports detailing your activities and results. Participation in team calls to share client progress reports and action items is essential, as is engaging in learning and development opportunities tailored to your role. The role involves conducting periodic on-site client visits and maintaining a consistent meeting rhythm with clients to ensure their needs are met and to provide coaching and advice to enhance their sales efforts. You will articulate any changes in strategy to the management team and provide guidance to department managers while formulating agreements on proposed changes. Overall, this position is integral to developing and overseeing the implementation of the client services process, ensuring a high level of professionalism and customer service focus throughout all interactions.

Responsibilities

• Collaborate with the Client Intake Manager to understand customer requirements and set realistic client expectations.
• Work with Business Development, Marketing, Learning & Development, and Lead Development Managers on action plans to meet sales and marketing goals.
• Define strategy direction on resource allocation to pursue and develop sales strategies.
• Build relationships with clients to understand their sales knowledge and expectations, providing coaching and advice as needed.
• Attend critical meetings involving sales and marketing processes to collaborate with various department managers.
• Establish regular meeting rhythms with departments to oversee client health strategies.
• Conduct one-on-one meetings with clients to assess their satisfaction and success rates.
• Articulate changes in direction to the management team and provide guidance to department managers.
• Develop and oversee the implementation of the client services process.
• Maintain records and documentation of client interactions for training purposes.

Requirements

• 10+ years of experience in strategic and enterprise selling.
• 15+ years of experience in client-facing roles.
• 15+ years of experience managing multiple client accounts with a focus on professionalism and customer service.
• 20+ years of industrial manufacturing experience across multiple industries.
• Ability to develop strategic sales and marketing plans.
• Excellent communication skills and the ability to anticipate client needs.
• Strong critical and analytical thinking skills to provide advice to department managers.
• Solutions-based thinking with sound judgment capabilities.
• Superior organizational and time management skills.
• Advanced technology usage skills, including customer service programs and databases.

Nice-to-haves

• Experience in B2B sales for 10 years or more.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Employee assistance program
• Work from home options.