Infor Business Systems Analyst-Lead

About the position

The Business Applications Analyst is responsible for analyzing business processes and workflows to identify areas for improvement and recommend solutions to enhance efficiency and productivity. This role serves as a subject matter expert for Infor and related systems, collaborating with stakeholders and mentoring team members. The position requires limited supervision and involves managing projects, providing end-user support, and maintaining knowledge of emerging technologies.

Responsibilities

• Serve as point of contact to users of supported business applications and work toward the resolution of complex application problems.
• Work with stakeholders to gather and document business requirements and translate them into detailed functional specifications.
• Collaborate with cross-functional teams to develop and implement solutions to improve business processes and workflows.
• Conduct system testing, including creating test cases and executing test plans.
• Troubleshoot system issues and work with vendors to resolve technical problems.
• Provide end user support and training, including creating user manuals and documentation.
• Maintain current knowledge of emerging technology, industry best practices and organizational changes related to the business partners supported.
• Establish and maintain relationships with key stakeholders to ensure a deep understanding of their needs and requirements.
• Manage assigned projects including project planning, resource allocation, and budget management.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in Information Systems, Business Administration, or related field.
• Minimum 10 years' experience in a Business Analyst, Applications Analyst, or programmer role with an emphasis in supporting administrative systems in finance, human resources, or supply chain required.
• Experience with Infor CloudSuite technology (ION), Process Designer, Configuration Console, Landmark Pattern Language, Web Services, Process Automation and System Administration preferred.
• Experience with Infor reporting and Birst preferred.
• Infor Certification preferred.
• Experience with Infor Cloudsuite and Infor Workforce Management is highly preferred, but experience with other WFM platforms will be considered.

Nice-to-haves

• Experience with Infor reporting and Birst preferred.
• Infor Certification preferred.

Benefits

• Competitive pay range of $56.08-$60.1 per hour.
• Hybrid work position with onsite requirements.