Information Governance Specialist

$56,000 - $78,000/Yr

Ropes & Gray Llp - Boston, MA

Full-time - Mid Level

Boston, MA

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

The Information Governance Specialist at Ropes & Gray LLP plays a crucial role in managing the lifecycle of client and firm data in accordance with the firm's information governance policies. This mid-level position requires a highly organized and detail-oriented individual who can manage multiple assignments and work collaboratively with various personnel across the organization. The specialist will perform complex assignments, mentor colleagues, and provide guidance on records and email management processes.

Responsibilities

• Index physical records into the records management database (IRM) for archiving in hardcopy format.
• Provide 1-1 guidance to attorneys and business support team members on records and email management processes.
• Assist in the preservation and filing of emails from attorney mailboxes to the firm's document management system (iManage).
• Assist the IG Mobility Specialist with the review and release of designated client records being transferred out of the firm.
• Assist with the onboarding of lateral attorneys and the intake of client data.
• Assist Senior IG Disposition Specialist with the review and disposition of client and firm records according to the firm's document retention policy.
• Coordinate the return of data to clients or the destruction of data.
• Support attorneys and business support who have approached the storage threshold of data.
• Assist users in removing personal data from firm systems and migrating client and firm data to iManage or other approved repositories.
• Conduct research on legacy files eligible for disposition through reporting tools in the IRM system.
• Ensure data quality and good data governance in all IG systems.
• Serve as a trusted advisor to internal and external clients, providing strong customer service.
• Help train new junior team members and co-op students from Northeastern University.
• Assist department leadership with new hire interviews, onboarding, and training processes.

Requirements

• Bachelor's degree required.
• Two years of office experience, preferably in a law firm setting.
• Proficiency with Microsoft Office.
• Experience with a Document and Records Management System is a plus.
• Capability to lift boxes weighing at least twenty-five pounds repeatedly.

Nice-to-haves

• Degree in a relevant field or certifications preferred.

Benefits

• Comprehensive health and well-being benefits.
• Personal and professional development opportunities.
• Career growth opportunities.
• Collegial and supportive culture.
• Discretionary bonus based on performance.