Information Security Analyst

Medical Evaluation Specialists - Atlanta, GA

Full-time - Mid Level

Remote - Atlanta, GA

Professional, Scientific, and Technical Services

About the position

The Information Security Analyst at ExamWorks is responsible for addressing security-related requests from customers, managing security risks, and assisting with audits. This role involves troubleshooting technical issues related to security, analyzing logs, and ensuring compliance with security policies. The position is fully remote and offers a collaborative team environment with competitive benefits.

Responsibilities

• Respond to security related requests for help from customers related to physical access, firewall issues, content filter, spam filter and virus protection.
• Assist in identifying security risks and developing mitigation plans.
• Audit firewall rules.
• Analyze logs.
• Assist in managing vulnerability analysis and work with people to correct deficiencies.
• Manage content filters.
• Troubleshoot and resolve security related technical issues effectively and efficiently.
• Assist the IT Security Manager with audits for both physical site and data systems.
• Prioritize, evaluate, resolve and escalate calls as required.
• Provide appropriate detailed and timely follow-up support with customers.
• Submit accurate and well-documented solutions consistently for inclusion in the knowledge base.
• Provide updates, status and completion information to the IT Security Manager through voice mail, email or in-person communication.
• Participate in security related projects.
• Review and update security policies and procedures.
• Assist with security compliance audits (i.e. SOX, HITRUST).
• Evangelize security within the company and advocate for customer trust.
• Maintain confidentiality of all applicant, client, and company proprietary information.

Requirements

• College degree in Computer Science or related field required.
• 4+ years of experience required.
• 1+ year of experience in IT security required.
• Experience in Azure and Defender is required.
• Experience in security processes, system and network security, authentication and security protocols, cryptography and application security required.
• Advanced computer troubleshooting, analysis, critical thinking and problem solving skills required.
• Ability to learn multiple programs and systems.
• Exceptional communication skills, including accurate information conveyance and effective listening.
• Ability to maintain confidentiality.
• Ability to demonstrate and promote a positive team-oriented environment.
• Availability for after-hours on-call coverage as listed on a rotation schedule.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Paid time off
• 401k