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The Information Security Engineer II (ISE2) plays a crucial role in supporting the Service Delivery and Service Activation organizations at Lumen. This position is responsible for managing security customer orders from initiation to onboarding, ensuring high-quality service delivery and customer satisfaction. The ISE2 interacts with customers to analyze and document security configurations, contributing to the accurate implementation of services. This role requires a strong understanding of security technologies and the ability to work collaboratively with internal teams and customers.