Information Systems Application Analyst II- Willow

Lake Charles Memorial Hospital - Lake Charles, LA

Lake Charles, LA

Hospitals

About the position

The Epic Application System Analyst II is responsible for moderate level support and configuration of the assigned Epic and/or third-party applications. The position possesses the skills to troubleshoot, design, configure, support, and maintain software applications. Supports programs to maximize organizational performance with application systems. Provides ongoing analysis and problem-solving to ensure the integration of technology in effective workflow and process design. The position will coordinate vendor engagement in implementation and troubleshooting efforts. Responsibilities may include collaboration with other IT teams to quickly address and resolve issues, create additional documentation, and/or training to meet end-user needs.

Responsibilities

• Facilitates organizational vision, development, solution design, standards guidance, project scoping, IS strategy integration and implementation of efficient high-quality technology and applications systems.
• Evaluates technology, systems, and application capabilities, analyzes workflow/data flow, and creates efficient and logical solutions.
• Plans, schedules, reviews, and performs analysis, design, construction, testing, and implementation of Epic and related application systems.
• Participates in solution testing and documents clear and concise system descriptions that meet project requirements and departmental quality standards.
• Provides technical and end-user support for assigned application(s).
• Clearly articulate ideas and thoughts through written and verbal communications.
• Prepares professional business correspondence that is coherent, grammatically correct, and effective.
• Establishes effective working relationship with customers and vendors.
• Participates in problem solving with considerations of timeliness, effectiveness, and practicality when addressing customer needs and requests.
• Utilizes organizational project management methodology, processes, and systems to ensure effective and efficient project development and completion.
• Evaluates requests for optimization and enhancement to provide realistic timetables for completion.
• Ensures security, integrity, and privacy of Lake Charles Memorial Health data in conjunction with LCMH policies and procedures.
• Adheres to organizational policies, procedures, guidelines, and standards.
• Establishes deadlines and personal work plans to effectively manage time.
• Accurately completes and submits work and status reports in a timely manner.
• Problem solves and generates innovative, out-of-the-box solutions in conjunction with customers, vendors, and information technology.
• Strives to promote the quality and efficiency of his/her own performance by remaining current with the latest trends in field of expertise through participation in job-relevant seminars and workshops, attendance at professional conferences, and affiliations with national and state professional organizations.
• Participates in solution testing and the implementation of Epic and additional third-party applications with the outcomes documented clearly and concisely, stored according to organizational standards.

Requirements

• Bachelors degree preferred in computer science, information systems, business administration, or related field.
• Associate degree required in computer science, information systems, business administration, or related field OR three or more years of relevant experience in Healthcare IT OR three-years working as an Epic Certified Analyst OR five years of experience in healthcare operations, either clinical or business.
• Achieves applicable Epic certification within 90 days of completing Epic training.
• Certified Pharmacy Technician or Licensed Pharmacist required for this role.
• Some roles may require multiple Epic certifications.

Benefits

• Opportunity to be a part of an organizational culture that supports exceptional patient care.
• Commitment to the well-being and professional growth of employees.
• Recognition as a nationally certified Great Place to Work.