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Tech Rakers - Suffolk, VA

posted 2 months ago

Full-time - Mid Level
Suffolk, VA
Professional, Scientific, and Technical Services

About the position

The Information Systems Security Manager II (Avaya Lead) is responsible for managing and securing telephony systems and networks, particularly focusing on Avaya and CISCO technologies. This full-time, onsite role requires extensive experience in systems and network engineering, with a strong emphasis on Avaya communications and telephony systems. The position involves leading engineering efforts, ensuring compliance with cybersecurity standards, and providing technical leadership in a dynamic environment.

Responsibilities

  • Lead and manage the engineering and security of telephony systems, focusing on Avaya Communication Manager (CM).
  • Oversee the administration of VoIP systems and CISCO network devices, including routers, switches, and Cisco Unified Communications Manager (CUCM).
  • Ensure the secure and efficient operation of telephony and network systems, adhering to best practices and security protocols.
  • Collaborate with cross-functional teams to design, implement, and maintain secure communication systems.
  • Provide technical leadership in troubleshooting, securing, and optimizing telephony and networking systems.
  • Ensure compliance with DoD and Navy cybersecurity standards and C4I requirements.
  • Maintain detailed documentation of network and telephony configurations, security protocols, and incident reports.
  • Provide regular updates to senior management on the status of telephony systems and security operations.
  • Travel up to 25% for site visits, project management, and technical assessments as needed.

Requirements

  • Bachelor's Degree in a relevant field.
  • Minimum of 10 years of professional experience in systems and network engineering, preferably in a telephony environment using Avaya.
  • Extensive experience with Avaya Communication Manager (CM), with CM10 experience a significant plus.
  • Strong knowledge of VoIP and CISCO networking, including experience with Cisco Unified Communications Manager (CUCM), routers, and switches.
  • Active SECRET clearance is required.
  • Strong leadership, problem-solving, and communication skills.

Nice-to-haves

  • Navy C4I experience is a plus.
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