Information Systems Technician

$50,253 - $67,829/Yr

General Dynamics - Falls Church, VA

Full-time - Entry Level

Falls Church, VA

10,001+ employees

Transportation Equipment Manufacturing

About the position

The Information Systems Technician role at GDIT involves providing essential support for the company's infrastructure in Falls Church, Virginia. This position focuses on the installation, maintenance, and troubleshooting of information systems applications and related hardware, ensuring that IT issues are resolved efficiently to support mission success.

Responsibilities

• Providing installation, maintenance, and troubleshooting support of information systems applications and related peripheral hardware.
• Working closely with GDIT employees to ensure IT tickets are responded to and resolved in a timely manner.
• Monitoring and responding to hardware and software problems with a variety of testing tools and techniques.
• Providing onsite support for other technical and organizational groups including hands-on/eyes-on assistance for remote teams.
• Offering technical support and training to end-users.
• Expanding current knowledge of relevant technology as assigned.
• Maintaining systems for conference rooms and associated AV components.
• Participating in special projects as required.

Requirements

• Bachelor's degree
• 1+ years of related experience or technical certification
• Experience with Windows desktops, laptops, mobile devices (iOS, Android)
• Excellent communication skills, both oral and written; positive energy and commitment to serve GDIT employees and work harmoniously with peers.

Nice-to-haves

• Aptitude for basic networking principles
• Operational knowledge of Active Directory, Group Policy, SharePoint, and Microsoft System Center products.

Benefits

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Paid vacation and holidays