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The University of Alabama at Birmingham (UAB) is seeking an Information Technology Client Support Tech I-ENT to provide IT client support and services to UAB administrators, faculty, staff, and students. This role involves incident resolution and request fulfillment of moderate to complex nature, ensuring timely and accurate support. The technician will interact with various IT services to restore functionality, document service requests, and maintain service-level agreements (SLAs). Weekend work may be required as determined by management.