Information Technology Engineer I - Data Center Operations

CHRISTUS Health - Tyler, TX

Full-time

Tyler, TX

Ambulatory Health Care Services

About the position

The Enterprise Network Engineer I (ENE I) is a strategic role that provides advanced technical skills and expertise in Network Engineering, while also being involved in the execution of Networking operations. This position is crucial for managing and maintaining data and voice networks, requiring extensive technical knowledge and experience in operational maintenance, availability, capacity planning, and monitoring of critical Local Area Networks (LAN), Wide Area Networks (WAN), and other network-related environments. The ENE I is responsible for systems integration, design, and tier III technical support for network systems and technology platforms. Daily activities for the ENE I include network provisioning, performance tuning, adding networks, scripting for task automation, assigning ports, error tracking, data movement, software configurations, product evaluation, managing assigned projects, and addressing interoperability issues. The role also involves working as part of a cross-functional team that deals with the full spectrum of technology, fulfilling the role of third-level support for network technologies, and providing training and direction to other technical staff who perform the bulk of first and second-level support tasks.

Responsibilities

• Plans and coordinates the future state of the networks for CHRISTUS information management.
• Designs network solutions that align with the organization's information system vision and strategy.
• Plans, prioritizes, and manages projects, service requests, and routine assignments.
• Analyzes network configurations for critical corporate resources and evaluates changes for proposed system acquisitions.
• Develops plans and recommendations to improve network performance and efficiency.
• Integrates network components, subsystems, and facilities into the existing technical environment.
• Installs, configures, and verifies the operation of network components.
• Designs, implements, and oversees a proactive process to collect and report data on the internetworking environment.
• Ensures systems operate efficiently and are kept at the most current stable version using vendor-supplied updates and patches.
• Monitors performance of all assigned systems and responds to reports of slow or erratic performance.
• Provides training to IM associates and clients as needed.

Requirements

• Bachelor's degree in Computer Science, Engineering, Math or related field or equivalent experience (8 years) required.
• Extensive technical knowledge of Local Area Networks and Access Networks.
• Advanced level experience with multiple routing protocols, including EIGRP, BGP, iBGP, and OSPF.
• Advanced knowledge of network LAN redundancy and designing highly redundant networks using HSRP or CSM.
• Advanced level knowledge in LAN protocol management, including address management and network protocols.
• Experience with Aruba/Cisco routers, switches, WLAN technologies, firewalls, IPS, SD Wan technologies, F5 hardware/software, and WAN Optimizers (Silverpeak).
• Experience with Cisco/Avaya Voice over IP Networks (VOIP).
• Knowledge of local and wide area networking on multiple platforms: Windows, Linux, and VMware.
• A total of eight (8) years of experience in large corporate systems environment with a variety of Information Management systems, networks, and technologies required.
• Minimum of (5) years of experience in network engineering, design, implementation, and support of large scale LAN, WLAN, and WANs.
• Prior experience in a health care systems environment is a plus.

Nice-to-haves

• Cisco & Aruba Certification
• Ekahau or Air Magnet Certification