INFORMATION TECHNOLOGY MANAGER I

About the position

Under general direction of the Chief of Departmental Strategic Governance, Risk, and Compliance (DSGRC) Chief, the Information Technology Manager I (IT Mgr I) serves in the Business Technology Domain as the IT Strategic Manager. This Section is comprised of the Strategic Governance, Business Intelligence, and Internal Policy Management groups. The incumbent develops policy and strategic plans for CDT's Internal Information Technology Services' (IITS) ability to serve customers. The incumbent establishes long range activities for the IITS including succession planning. The incumbent monitors and evaluates strategic governance, internal policy and program performance using data-driven metrics; engages in close collaboration with executive staff, division management, and other key stakeholders to ensure the IITS meets performance objectives, drives value to business outcomes across the IITS and CDT. The incumbent is a senior member of the IITS management team. The IT Mgr I contributes toward the evolution of IITS into a customer-focused, business driven, service delivery organization by modeling CDT core values, and by offering constructive feedback to others in the IITS regarding the adoption of those values.

Responsibilities

• Develop policy and strategic plans for Internal Information Technology Services (IITS).
• Establish long range activities for IITS including succession planning.
• Monitor and evaluate strategic governance, internal policy, and program performance using data-driven metrics.
• Engage in collaboration with executive staff, division management, and key stakeholders.
• Ensure IITS meets performance objectives and drives value to business outcomes.
• Contribute to the evolution of IITS into a customer-focused, business-driven service delivery organization.

Requirements

• Experience in information technology management.
• Ability to develop and implement strategic plans.
• Strong collaboration and communication skills.
• Experience in policy development and governance.
• Ability to analyze data and metrics for performance evaluation.

Nice-to-haves

• Experience with budget development and management.
• Experience in contract and vendor management.
• Knowledge of emergent technologies and compliance regulations.

Benefits

• Hybrid work schedule eligibility.
• Health insurance.
• Retirement benefits.
• Paid holidays.
• Professional development opportunities.