Information Technology Manager

About the position

Universal Technical Resource Services, Inc. (UTRS) is currently seeking Information Technology Manager to join our team! At UTRS, we enjoy the benefits of working in a collaborative environment of close-knit team members. As a company, we provide a wide range of leading-edge engineering, management, and digital services to the public and private sectors. We are looking for someone that will support our mission to consistently deliver creative, high-quality, technology-based services to our customers on time and within budget. We are seeking an experienced Information Technology Manager with a strong background in federal or other highly regulated industries to lead and oversee IT operations. This role requires a strategic thinker and hands-on leader who can manage teams, drive IT initiatives, and ensure seamless technology support across end-user devices, infrastructure, cloud environments, IT procurement, identity and access management (IAM), network engineering, cybersecurity, and project management. The ideal candidate will have extensive experience navigating compliance requirements, security frameworks, and operational challenges within highly regulated environments such as federal agencies, healthcare, or finance. Must be US Citizen and possess an active Secret security clearance.

Responsibilities

• Provide vision and direction for IT operations, ensuring alignment with organizational, regulatory, and security objectives.
• Oversee IT operations and ensure adherence to federal, industry, and security compliance requirements such as FISMA, FedRAMP, NIST, or CMMC.
• Maintain a working knowledge of network architectures, protocols, and security best practices, ensuring the design, implementation, and maintenance of secure and scalable network infrastructure.
• Implement and oversee IAM policies, including user provisioning, role-based access control (RBAC), multi-factor authentication (MFA), and privileged access management (PAM) to enforce secure access controls.
• Ensure IT security best practices and risk management strategies align with federal and industry regulations, working closely with security teams to mitigate threats.
• Develop and enforce IT policies, procedures, and best practices tailored for highly regulated environments.
• Oversee IT procurement, vendor relationships, and contract management to ensure cost-effective and compliant solutions.
• Direct IT projects from planning to execution, ensuring timelines, budgets, and compliance requirements are met.
• Lead, mentor, and develop IT teams, ensuring high performance, collaboration, and professional growth.
• Work closely with executive leadership and stakeholders to ensure IT strategy supports organizational goals and mission objectives.

Requirements

• 10+ years in IT leadership within a federal agency, defense contractor, or other highly regulated industry.
• Experience in end-user device support and management.
• Experience in identity and access management (IAM), including MFA, RBAC, and PAM.
• Experience in IT infrastructure (on-prem and cloud).
• Experience in IT procurement and vendor management.
• Knowledge of network topologies, engineering, and security best practices.
• Familiarity with cybersecurity frameworks and compliance (e.g., NIST 800-53, CMMC, FISMA, FedRAMP).
• Experience in project management and service delivery.
• Proven experience in strategic IT leadership and managing teams at an enterprise level.
• Strong knowledge of networking principles, firewalls, VPNs, routing, switching, and cloud security best practices.
• Familiarity with enterprise IT tools, cloud platforms (AWS, Azure, Google Cloud), IAM solutions, ticketing systems, and automation technologies.
• Excellent decision-making, analytical, and communication skills.
• IT certifications such as CISSP, CCSP, CCNA/CCNP, AWS/Azure certifications, or CISM.
• Project management and service delivery certifications such as PMP and ITIL.
• Knowledge/experience with federal contracting is a plus.
• Must be US Citizen and possess an active Secret security clearance.