Information Technology Project Manager

KamisPro - Windsor, CT

Full-time - Mid Level

Hybrid - Windsor, CT

About the position

The Project Manager role is a hybrid position based in Windsor, CT, requiring onsite presence three days a week. The primary responsibility is to oversee and coordinate the planning and execution of low- to medium-complexity software implementations and migrations. The Project Manager will work closely with internal and external teams to ensure projects are completed successfully and on time, while also managing client relationships and escalating high-priority issues as necessary.

Responsibilities

• Drive accountability of actions across the core and extended teams.
• Coordinate internal and client project related activities.
• Establish a meeting cadence, communication plan, and working norms across the teams.
• Report and escalate issues to management as needed to ensure project success.
• Manage relationships with clients, internal teams, and all stakeholders.
• Coordinate internal and customer-facing meetings, facilitating and managing weekly status meetings.
• Coordinate efforts between internal teams and the customer to ensure project tasks are completed on time, within budget, and within scope.
• Synthesize stakeholder inputs, develop and manage project plans, shape agendas for senior leadership discussions, and hold the team accountable to their commitments.
• Identify, document, and track project risks, actions, and issues.
• Consistently review project dependencies and risks to ensure effective management across relevant stakeholder groups.
• Create, maintain, and distribute project documentation.
• Define business cases using input from stakeholders.
• Identify gains and obtain agreement on objectives, scope, timing, and resources.
• Plan activities/tasks that will deliver the desired results and oversee day-to-day work and monitoring of progress toward goals.
• Work with all teams to ensure a successful handoff between the project and the implementation and support teams.
• Lead client-facing status meetings to communicate objectives, plans, statuses, and results clearly, focusing on key points.
• Perform project close-out steps to include identifying lessons learned and best practices to inform the success of future projects.
• Identify and apply continuous improvement methodologies throughout the project management lifecycle.
• Interact effectively and professionally with all levels of management, employees, and customers by email, phone, and in person.
• Provide mentoring to less experienced staff as needed.
• Act as a champion for projects, adapting and addressing unique challenges in collaborative and creative ways.
• Manage a portfolio of multiple projects with function-wide and/or companywide impact.

Requirements

• Bachelor's degree or equivalent related work experience.
• 7 or more years of proven work experience as a project manager in the field of software development and/or information technology.
• PMP certification is a plus.
• Ability to prioritize and handle multiple projects in parallel.
• Experience with project management tools (LAN Desk, Jira, ServiceNow).
• Previous experience as a Business Analyst is strongly preferred.
• Display advanced communication (verbal and written), attention to detail, organizational, analytical, critical thinking, and team building skills.
• Demonstrate advanced interpersonal, customer service, presentation, influencing, and relationship management skills.
• Ability to work independently and/or as part of a team to meet established deadlines.
• Ability to apply judgment to balance process compliance with achievement of business objectives.
• Background in Software Development Life Cycle (SDLC) and/or web technology.
• Proficient in Microsoft Office Suite, Outlook.

Nice-to-haves

• Experience with Agile methodologies.
• Familiarity with cloud technologies and services.

Benefits

• Health insurance coverage.
• 401k retirement savings plan.
• Paid time off and holidays.
• Professional development opportunities.