Information Technology Project Manager
Addison Group•Austin, TX
498d
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About The Position
The IT Project Manager will be responsible for creating and maintaining IT service management processes, standards, and metrics. This role involves collaborating with various technology teams to establish service catalogs and determine service level agreements (SLAs) and organization level agreements (OLAs). The Project Manager will also oversee the implementation and maintenance of the organization's IT Service Management (ITSM) solution, ensuring effective service delivery and organizational alignment.
