Information Technology Service Desk Specialist I
Cleveland Clinic•Beachwood, OH
449d•$35,880 - $54,725
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About The Position
As an Information Technology Service Desk Specialist I at Cleveland Clinic, you will provide essential phone-based support to both internal and external customers, acting as a single point of contact for IT-related issues. This role focuses on diagnosing and resolving hardware and software problems, ensuring customer satisfaction through effective communication and problem-solving skills. You will be part of a dedicated team that values innovation, critical thinking, and proactive service, while also having opportunities for career advancement and skill enhancement through tuition reimbursement and comprehensive support.
